Dr Rachael Gill-Randall
Nervous patients, CEREC same-day crowns.
GDC reg · 83375
Newport · 52 Devon Place · seven days, by appointment
Chapter two for the seven-day practice, from April 2026.
Devon Place becomes fully independent on the first of April. Same bench, same Pentonville corner, same Sunday slot. Five GDC-registered dentists, an implantologist, two qualified hygienist-therapists, run today by Dr Rachael June Gill-Randall. The relationship with the NHS list ends, and the appointment can take as long as the appointment needs to take.
Since 2007under Rachael Gill-Randall
5 dentistson the bench, GDC registered
7 surgerieson one Newport site
QBA 2024Best Dentist in Newport
52 DEVON PLACE · ON THE PENTONVILLE CORNER Red brick and white render. The Sunday slot has been here since 2010.
CHAPTER TWO · FULLY INDEPENDENT FROM APRIL 2026
The bench is the same. The Sunday slot is the same. The clock stops counting.
From April, Devon Place is a fully independent practice. Patients on the existing NHS list have a letter with their options: join the Devon Place Denplan care plan, or move to private fee-per-treatment with no monthly commitment. Either route keeps the same dentist, the same appointment slot, the same treatment history. The independent route was chosen so an appointment can take as long as the appointment needs, rather than the clock the NHS rota set.
Rachael bought the practice in 2007. She was a mature student at the University of Wales School of Dentistry, qualified 2004, and before dentistry she ran drug-biochemistry research at the same university. The seven-surgery layout, the seven-day opening, the BDA Good Practice accreditation and the Denplan Excel for Kids badge are all from her watch. The Quality Business Awards UK "Best Dentist in Newport 2024" sits on the wall by reception. The independent transition is the same instinct, eighteen years on. Same instinct, more room.
Recognized as the leading Dentist in Newport, achieving a quality score of 95%+ and representing the top 1% of UK businesses. Quality Business Awards UK, Best Dentist in Newport 2024
2004 Rachael Gill-Randall qualifies as a dentist, University of Wales School of Dentistry, mature-student route after a post-doctoral career in drug biochemistry.
2007 Rachael purchases the existing Devon Place premises. The trading company is incorporated 7 November 2007, renamed Devon Place Limited the following July.
2010 Seven-surgery layout in place. Reception Manager Jan Lear wins the Denplan national mystery-shopper telephone survey two years later.
2012 Liz Frankel joins as Practice Manager, formerly running a dental practice in Ascot with Dr Jon Frankel.
2017 Healthcare Inspectorate Wales registration. Aimee Harris joins as trainee nurse alongside her mother Andrea, on reception since 2008.
2024 Quality Business Awards UK names Devon Place "Best Dentist in Newport". Five GDC-registered dentists on the bench.
2026 Chapter two. The practice becomes fully independent. The bench, the building, the seven days, the principal, all continue. The NHS relationship ends.
THE BENCH · FIVE GDC-REGISTERED DENTISTS, ONE NEWPORT ADDRESS
Book a dentist ↗ The same five names in the door, on the first of April and on the second.
Five dentists, one implantologist, three qualified hygienist-therapists, three senior dental nurses with cone-beam radiography certifications, and a Denplan-trained reception manager. Eighteen named professionals on a single Newport address. The bench has been deeper than the building suggests for years. From April, every appointment runs on that bench without an NHS clock behind it.
Dr Jonathan Frankel
CFast clear-aligner ortho, endodontics.
GDC reg · 61471
Dr Dorrel Gordon
Crown and bridge, dental anxiety.
GDC reg · 106333
Dr Matthew T. Johnson
General dentistry.
GDC reg · 117924
Dr Sian Jones
Implant surgery and bone graft.
GDC reg · 80885
WHAT WE TREAT · FOUR LINES, ONE BENCH
Four lines of work, BACD accreditation on the cosmetic side, BDA Good Practice on the bench.
Cosmetic dentistry, BACD accredited
Porcelain veneers from £550, composite bonding from £650, bonded porcelain crowns from £760 and CEREC same-day crowns. Zoom in-chair whitening from £575 or take-home trays from £350. Dr Jonathan Frankel runs CFast clear-aligner orthodontics. The practice is a member of the British Academy of Cosmetic Dentistry.
Veneers from £550, crowns from £760Restorative and implants
Single and multi-unit implants placed by Dr Sian Jones, Liverpool-trained implantologist. Bridges from £1,687.50 per unit, dentures from £850. Two senior nurses (Sammy and Natalie) hold dental impression-taking qualifications and cone-beam radiography certificates. Root canal treatment from £550.
Consultation £100, implants from £2,400Preventative and hygiene
Six-monthly examinations with oral-cancer screening at every check-up. Routine hygiene from £72. Three GDC-registered hygienist-therapists (James, Alison, Kayley). Wednesday early-morning (08:00) and Wednesday evening (17:00) are dedicated hygiene-only sessions around the standard chair day, so working patients can come before or after work.
Hygiene from £72Denplan Excel for adults and Excel for Kids
Devon Place is an accredited Denplan Excel for Kids practice. Plans run from the first tooth. Childrens plans £11.85 / month under 12, £20.78 / month over 12, everything included. Adult Denplan covers two examinations, two hygiene visits, x-rays as needed, 10% off most non-routine treatment, and worldwide dental emergency cover.
Childrens plans from £11.85 / month PLANS AND FEES · FROM APRIL 2026
Two routes, both keep your dentist and your slot.
PRIVATE · PAY AS YOU GO
From £79
/ new patient examination
Fee-per-treatment, no monthly commitment. Suits patients who book infrequently or who only want a single course of treatment with us.
- New patient examination, treatment plan, x-rays from £79
- Routine examination from £69
- Hygiene appointment from £72
- Treatment quoted in writing before it starts
DENPLAN CARE · THE STANDARD ROUTE
Monthly
/ Denplan Excel adult plan
Monthly payment plan with Denplan Excel, the framework the practice has held for over a decade. Folds the routine into a single direct debit. Worldwide dental emergency cover included.
- Two examinations and two hygiene visits a year
- X-rays as clinically indicated
- 10% off most non-routine treatment
- Worldwide emergency cover included
DENPLAN FOR KIDS
From £11.85
/ month, under 12
Devon Place is an accredited Denplan Excel for Kids practice. Plans run from the first tooth onwards. Everything included.
- Under 12 plan £11.85 / month
- 12 and over plan £20.78 / month
- Fluoride application as needed
- Worldwide dental emergency cover
NERVOUS PATIENTS · A SPECIALISM, NOT A MARKETING LINE
Several testimonials on the practice site come from patients who had not been seen in years before they walked in.
Rachael personally takes the nervous-patient appointments. Before dentistry she spent years in drug-biochemistry research at Cardiff, and the unhurried, evidence-first manner that built carried into her practice. Dr Dorrel Gordon names dental anxiety as his own special interest, having trained as a dental technician before qualifying as a dentist at Bristol in 2006. The first appointment is a conversation. The second appointment is whatever the patient and the clinician agreed on the first.
- First appointment is a conversation. No instruments out, no chair laid back, no surprise. Time on the diary for a clear conversation about what the patient knows about their teeth and what they want to change.
- IV and oral sedation available. Rachael with Natalie or Sammy nursing. Both routes properly explained, both routes documented, the choice is the patient's.
- Stop when you ask. A raised left hand stops the appointment. We do not negotiate that. The clinician steps back, the conversation resumes, and we restart only when the patient says so.
SCENES FROM 52 DEVON PLACE
The building, the bench, the Pentonville corner.
BOOK AN APPOINTMENT · ANY WEEKDAY, ALT. SATURDAYS, ALT. SUNDAYS
Tell us a little about what brings you in. Reception comes back the same working day.
Reception is staffed Monday to Friday, with alternate Saturday and alternate Sunday morning cover by prior appointment. We respond to enquiries the same working day, and we can usually offer a new-patient examination within seven days. If you are an existing patient with a question about your April 2026 options, phone the practice on 01633 252238.
- New patients welcome. Examination, treatment plan and x-rays from £79. The new-patient form is fifteen minutes at reception before your first appointment.
- Existing patients. If you are on the NHS list now and you have not had a letter about April 2026, phone reception. The Denplan and private options can both be explained on the phone or in person.
- Emergencies. Phone reception. If we cannot see you the same day we can usually see you within forty-eight hours. Out of hours, the answerphone gives the on-call number.
VISIT · 52 DEVON PLACE · TWO MINUTES FROM NEWPORT STATION
The corner of Devon Place and Pentonville.
THE BUILDING
The red-brick on the corner
52 Devon Place
Newport NP20 4NU
South Wales
Phone 01633 252238
Second line 01633 263652
Walk from Newport station, two minutes via Devon Place
Parking on-street and pay-and-display behind. Up to £2.50 refunded at reception with the ticket.
WHEN WE ARE OPEN
Seven days, by appointment
Mon09:00 to 17:00 Tue09:00 to 17:00 Wed09:00 to 17:00 + early 08:00 hygiene + late 17:00 hygiene Thu09:00 to 17:00 Fri09:00 to 17:00 Sat09:00 to 13:00, alternate Saturdays, by appointment Sun10:00 to 14:00, alternate Sundays, by appointment
The seven-day rhythm is the reason we are called Devon Place 7 Day Dental. The Wednesday early-bird and late-bird hygiene appointments are intended for working patients who cannot make a daytime slot.
FAQ · FROM REAL PATIENT QUESTIONS
Five questions reception answers most often, with the April 2026 transition on top.
If your question is not in this list, phone reception on 01633 252238 or send a note via email.
I am on the existing NHS list. What changes for me in April 2026?
You will have had a letter from us with your options. The two routes are: join the Devon Place Denplan care plan (a monthly payment that covers examinations, hygiene visits, x-rays, and includes worldwide dental emergency cover), or move to private fee-per-treatment with no monthly commitment. Either way you keep your dentist, your appointment slots, and your treatment history. Phone reception on 01633 252238 if the letter has not arrived or the options need talking through.
Are you really open on a Sunday, and how do I book a weekend appointment?
On alternate Sundays, 10:00 to 14:00, by prior appointment only. Saturdays are 09:00 to 13:00 on alternate Saturdays, by prior appointment only. Weekdays are 09:00 to 17:00, with extra hygiene-only slots on Wednesday from 08:00 to 09:00 and 17:00 to 18:00 for working patients. The seven-day rhythm is the reason we are called what we are called. Phone reception or use the booking form to ask for a weekend slot.
I am genuinely terrified of the dentist. Which dentist should I ask for?
Dr Rachael personally focuses on nervous patients, and Dr Dorrel Gordon names dental anxiety as his own special interest. Several patient testimonials on the live site come from people who had not been seen in years before they came to Devon Place. The first appointment is a conversation, not a procedure. IV and oral sedation are available with Rachael, Natalie or Sammy nursing.
Can you really do a crown in a single visit, and what is CEREC?
Yes. Dr Rachael offers CEREC same-day crowns. The crown is designed at the chair using a digital intra-oral scan, milled in the laboratory on site, and bonded in place at the same appointment. Typically one and a half to two hours. Not every clinical situation suits a same-day crown, but the option is there. A traditional two-visit porcelain crown is also available from £760.
Where is the practice and where do I park?
52 Devon Place, on the corner of Devon Place and Pentonville, two minutes walk from Newport railway station. On-street parking around Devon Place itself, and a pay-and-display behind the building. If you bring proof of parking that lines up with your appointment time, the practice refunds up to £2.50 of the charge at reception.